All sales final – see refund policy

Return & Refund Policy

All sales are final. We do not offer refunds, returns, or exchanges for non‑defective items once a purchase has been completed. Please review item descriptions, photos, measurements, and condition details carefully before placing your order.

Defective, Damaged, or Incorrect Items

While all sales are final, we will work with you to resolve issues where an item is defective, damaged in transit, or materially different from what was described.

Please inspect your order upon delivery and contact us at dbeetlellc@gmail.com as soon as possible if your item is defective, damaged, or incorrect, so we can investigate and determine an appropriate remedy (which may include repair, replacement, or refund, as required by applicable law). Do not ship any items back to us until you have contacted us and received written approval and instructions.

Approved returns for defective or incorrect items should be sent to:

D'Beetle LLC
260 Concord Ave
Cambridge, MA 02138

Items returned without prior approval will not be accepted.

Final Sale Items

All items sold by D’Beetle LLC are considered final sale and are not eligible for return, refund, or exchange unless they are defective, damaged, or materially non‑conforming to their description. This includes, but is not limited to:

  • Furniture and home goods

  • Vintage and secondhand items

  • Custom or personalized orders

  • Perishable goods

  • Personal care or beauty products

  • Hazardous materials, flammable liquids, or gases

  • Sale items and promotional purchases

  • Gift cards

If you have questions about a specific item before purchasing, please contact us at dbeetlellc@gmail.com.

EU Customers — Right of Withdrawal

If your order is being shipped to an address in the European Union, you may have a statutory 14‑day “cooling‑off” period during which you can cancel certain distance purchases (such as online orders) without providing a reason, subject to legal exceptions.

Where this right of withdrawal applies, you must notify us of your decision to cancel within 14 days of receiving the goods and return items in their original condition (unworn/unused, with tags, and in original packaging) with proof of purchase. Certain categories—including customized goods, some hygiene‑sensitive items, and perishable goods—may be exempt from the cooling‑off right under EU law. We will process any refunds due under applicable EU consumer law within the timeframes required by that law once we have received the returned goods.