Shipping policy

Pickup Policy:

Your item(s) must be picked up within 14 days of purchase, unless D’Beetle approves an extension in writing.

You will receive a separate email once your order is ready and a pickup appointment has been scheduled or is available to book. Please do not come to the shop until you receive that pickup email.

Before you schedule:

Please confirm that you can transport your purchase safely:

    • Measure your vehicle, doorway, elevator, stairway, and intended space before pickup.

    • Bring enough help to load and transport your item(s).

    • Bring moving blankets, tie-downs, and any other equipment needed to secure your purchase.

    • D’Beetle staff cannot guarantee loading assistance unless it was arranged in writing before your appointment.

Missed-pickup policy:

Pickup windows are scheduled in advance. For Friday or Saturday pickups, notify us by Wednesday at 12:00 PM if you need to cancel or reschedule.

A cancellation, reschedule request, late arrival, or no-show after that deadline may be treated as a missed pickup and may require a $50 restocking and handling fee before a new appointment is scheduled.

If an item remains unclaimed for 30 days after purchase, D’Beetle may, after written notice and a reasonable opportunity to collect it, relist, resell, donate, recycle, or otherwise dispose of the item in accordance with our terms and applicable law.